Privacy Policy

Effective Date: 7th Oct 2023

This Privacy Policy applies to Wittyhat (the "Service"), operated by Wittyhat Technology Solutions Private Limited ("Wittyhat," "we," "us," or "our"). Wittyhat recognizes the importance of maintaining your privacy and is committed to protecting your personal information. This Policy describes how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Service:

a. Personal Information: This includes your name, email address, phone number, address, country, and IP address.

b. Payment and Billing Information: We collect your billing name, billing address, and payment method when you make a purchase. We do not collect your credit card number or credit card expiry date; such information is obtained and processed by our trusted payment partner.

c. Information You Post: We collect information you post on our Service or on third-party social media platforms associated with Wittyhat.

d. Demographic Information: We may collect demographic information, including your preferences or any other information you provide during your use of our Service. This information may be collected through surveys as well.

e. Other Information: We may collect information about your IP address, browser, referring website, time spent on our Service, and other data related to your usage of our Service. We may also collect information about the type of mobile device you are using and your device's operating system.

2. How We Collect Information

We collect information through various methods, including:

a. Directly from You: We collect information directly from you when you register, purchase, post, retrieve on our website, or contact us by phone or email.

b. Passively: We use tracking tools such as Google Analytics, Google Webmaster, browser cookies, and web beacons to collect information about your usage of our Service.

c. From Third Parties: If you use integrated plugins on our Service, third-party sites may provide us with certain information about you, such as your name, email address, and so forth.

3. Use of Your Personal Information

We use your information for the following purposes:

a. To Contact You: We may use your information to contact you for purchase confirmations, event registrations, and promotional purposes.

b. To Respond to Your Requests: We use your information to respond to your requests or questions.

c. To Improve Our Service: We may use your information to customize your experience with us, display content based on your preferences, and analyze site trends and customer interests to enhance our website and products.

d. For Security: Your information may be used to protect our company, customers, and websites.

e. For Marketing: We may send you information about special promotions, offers, new features, products, or newsletters. You can opt out of receiving marketing emails by contacting us at optout@wittyhat.com. Please note that even if you opt out of marketing emails, you will still receive transactional emails regarding your purchases.

f. As Permitted by Law: We may use your information as otherwise permitted by applicable law.

4. Sharing of Information with Third Parties

We may share your information with third parties in the following ways:

a. Service Providers: We share information with vendors who help us manage our online registration process, payment processing, or transactional messages. Some vendors may be located outside of India.

b. Business Partners: We may share your information with business partners, including third parties. Our partners will use your information as described in their privacy policies.

c. Legal Compliance: We may share information when required by law, in response to a court order or subpoena, or to protect ourselves, our customers, or our websites. We may also share information in cases involving potential fraud.

d. Business Transactions: In the event of a sale or transfer of all or part of our business, including customer lists, your information may be disclosed as part of that transaction.

e. Other: We will inform you before sharing your information for reasons not described in this policy.

5. Email Opt-Out

You can opt out of receiving marketing emails from us by contacting us at contact@wittyhat.com. Please allow up to ten days for your request to be processed. Even if you opt out of marketing messages, you will still receive transactional emails and SMS related to your purchases.

6. Third-Party Sites

Our Service may contain links to third-party websites that we do not control. This Privacy Policy does not apply to the privacy practices of those websites. We recommend reading the privacy policies of other websites carefully, as we are not responsible for their practices.

7. Grievance Officer

In accordance with the Information Technology Act 2000 and related rules, our Grievance Officer's contact details are as follows:

Name: Ankur Yadav

Email: contact@wittyhat.com

If you have any questions or concerns about this Policy or your privacy, you can also contact us at contact@wittyhat.com.

8. Updates to This Policy

This Privacy Policy was last updated on 7th Oct 2023. We may change our privacy practices from time to time, and any material changes will be notified to you as required by law. We will also post an updated copy of this Policy on our website, so please check periodically for updates.

9. Jurisdiction

Your use of our Service and any privacy-related disputes are subject to this Policy and our website's terms of use. Additionally, any disputes arising under this Policy shall be governed by the laws of State of Karnataka.